Marcus Reed
18 years in dealership service departments, the last seven as master technician. Wrote the engine rebuild module after rebuilding 40+ long blocks with apprentices.
Eleven full-time instructors, nine of them recruited from dealership or OEM service departments. Between them they hold 34 current manufacturer certifications — and several still take weekend work to keep their hands in.
Each instructor teaches only the modules they worked in commercially. If a module changes hands, the new instructor has to pass the same practical assessment as the students.
18 years in dealership service departments, the last seven as master technician. Wrote the engine rebuild module after rebuilding 40+ long blocks with apprentices.
Twelve years with an OEM battery service programme. Certified for HV pack teardown and thermal-fault investigation; trains the safety certification module.
Twenty years in collision repair, including eight running a refinish department. Teaches structural measuring and colour matching in the booth, not from slides.
Eleven years in vehicle networks and driver-assistance calibration. Runs the oscilloscope and coding modules, and the case-based diagnostic workshop.
Fourteen years running a premium detailing studio. Teaches correction, coating and film application — plus how to price the work so the bay stays open.
Nine years in used-car retail and leasing inspection. Built the 168-point routine students use, and the report format insurers accept without argument.
Every practical module is filmed during class and posted to the student portal, so you can rewatch a procedure instead of trying to remember it overnight.
Six working technicians from partner workshops join assessment days, so the scoring standard reflects what a real foreman expects.